In today’s fast-paced digital world, businesses require efficient and secure methods for obtaining document signatures. Traditional methods, such as physical signatures, email links, or other methods, often result in delays, missed deadlines, and frustrated customers. What if there were a smarter, faster, and more reliable way to handle document signing?
TRUESigner ONE introduces a game-changing solution: multi-channel eSign delivery via WhatsApp Nudge and SMS. By leveraging WhatsApp—a platform people use daily—businesses can now send signing requests that get noticed and acted upon immediately. No more ignored emails or lost SMS links. With real-time notifications via WhatsApp, signers receive instant reminders, leading to faster completions and smoother workflows.
WhatsApp Nudge: A Breakthrough in eSigning
Why Traditional eSign Methods Fall Short
Most businesses still rely on email or SMS for sending eSignature request notifications. But let’s be honest—how often do people miss these messages? Emails get buried in inboxes, and SMS links are easily overlooked. This leads to:
- Low completion rates – Many recipients forget or ignore signing requests.
- Delays in approvals – Critical documents remain unsigned for days.
- Security risks – Unencrypted emails or SMS can expose sensitive data.
How WhatsApp Nudge Solves These Problems
WhatsApp Nudge changes the game by delivering eSign request notifications directly through WhatsApp—a platform with:
✔ Higher open rates (People check WhatsApp 20+ times a day!)
✔ Greater trust (Users are more likely to act on a WhatsApp message than SMS)
✔ End-to-end encryption (Secure document delivery)
When a business sends an eSign request notification via WhatsApp Nudge, the recipient gets:
- A direct notification (no spam folder risks)
- A secure link to have a preview and sign the document
- Instant access to the signed copy (automatically saved in the chat)
This seamless process ensures faster e-signing, fewer follow-ups, and greater success rates compared to traditional methods.
How WhatsApp Nudge Enhances the eSigning Experience
1. Faster Signing with Real-Time Notifications
Unlike emails that may take hours (or days) to be seen, WhatsApp Nudge delivers real-time notifications. The moment a document is sent, the recipient gets an alert, leading to quicker responses.
Example: A bank sending a loan agreement via WhatsApp gets signed in minutes, whereas email requests often take days.
2. Higher Completion Rates (Fewer Drop-offs)
Studies show that WhatsApp messages have a 98% open rate, compared to just 20-30% for emails. When customers see a signing request on WhatsApp, they are far more likely to complete it immediately.
3. Enhanced Security & Transparency
All document links sent via WhatsApp Nudge are:
- End-to-end encrypted (No unauthorized access)
- Tamper-proof (Digital audit trail for legal compliance)
- Directly stored in chat (Easy retrieval for future reference)
4. No Extra Apps Needed
Unlike some eSign solutions that require signers to download an app, TRUESigner ONE works entirely within WhatsApp. Users simply click the link, review, and sign—no additional software needed.
5. Instant Document Sharing
Once signed, the completed document is automatically sent back via WhatsApp, ensuring both parties have a signed copy without manual follow-ups.
The Power of Multi-Channel Delivery (WhatsApp + SMS)
While WhatsApp Nudge is highly effective, not all users are on WhatsApp. That’s why TRUESigner ONE combines WhatsApp delivery for eSignature with SMS-based signing for maximum reach.
Key Benefits of Multi-Channel eSigning
Faster Turnaround – Dual reminders ensure no request goes unnoticed.
Flexibility – Recipients can choose their preferred channel.
Higher Compliance – Reduces the risk of missed signatures.
Example: A real estate agent sends a rental agreement via WhatsApp Nudge. If the tenant does not respond within 24 hours, an automatic SMS reminder is triggered, ensuring the document is signed without delay.
How TRUESigner ONE Enhances Business Operations
Businesses across sectors are adopting TRUESigner ONE to streamline workflows. Here’s how it helps:
1. Eliminates Paperwork & Manual Processes
- No printing, scanning, or couriering documents.
- Digital signing from anywhere, anytime.
2. Accelerates Approvals
- Contracts, agreements, and forms get signed in real time.
- Reduces bottlenecks in sales, HR, and legal processes.
3. Improves Compliance & Audit Trails
- Every eSign action is recorded with timestamps.
- Legally valid under the Indian IT Act (2000) and global eSignature laws.
4. Cuts Costs & Boosts Efficiency
- Saves money on printing, postage, and manual follow-ups.
- Reduces administrative workload.
Industries That Benefit from TRUESigner ONE
a. Banking & Financial Services
- Loan agreements, KYC forms, investment documents
- WhatsApp Nudge ensures instant signing, reducing processing time from days to minutes.
b. Legal & Real Estate
- Rental contracts, property deeds, legal affidavits
- No more chasing clients—documents are signed digitally with a single click.
c. Healthcare & Insurance
- Patient consent forms, insurance claims, policy documents
- Secure and HIPAA-compliant eSigning via WhatsApp or SMS.
d. Corporate & HR Processes
- Offer letters, NDAs, and employee onboarding docs
- Faster HR workflows with automated eSign reminders.
Frequently Asked Questions (FAQ)
It’s a feature that sends eSign requests via WhatsApp, ensuring faster and more secure document signing.
Users receive a WhatsApp message with a secure link to review and sign the document instantly.
Recipients receive an SMS with a secure link, similar to WhatsApp Nudge, but designed for non-WhatsApp users.
Combining WhatsApp pings and SMS ensures no signing request is missed, improving completion rates.
- Faster eSigning
- Higher completion rates
- End-to-end encryption
- No extra apps needed
Yes, eSignatures via TRUESigner ONE comply with Indian and global eSignature laws.
Summing up
TRUESigner ONE is transforming digital document signing with:
✔ WhatsApp Nudge – Faster, more trusted eSigning
✔ Multi-Channel Delivery – WhatsApp + SMS for maximum reach
✔ End-to-End Security – Encrypted, legally compliant signatures
✔ Seamless Workflows – No paperwork, no delays
Businesses across banking, legal, healthcare, and HR are already reaping the benefits of faster, smarter eSignatures.
